Communication Skills OR How to avoid becoming that guy with the AK47...We've all been there, received an offending memo or email from some shmuck we are obligated to work with. You dare not respond candidly, 'cause you'd get the sack or worse. Ignoring the missive isn't an option either.
At a loss? Don't sweat it; Ze's got your back. Let him help you steer your way through this diplomatic mine field and instruct you in the fine art of passive aggressive communication.